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Adelaide Airport will begin works on upgrading its central security screening point this weekend.
The airport is installing body scanners and 3D X-ray bag scanners across all of its screening lanes, which will eliminate the need for passengers to remove items such as laptops, tablets and aerosols from their bags.
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The current set-up includes two body scanners and one 3D X-ray bag scanner at the central checkpoint, with other lanes using walk-through metal detectors and 2D scanners. The airport says this has resulted in confusion among customers about screening procedures.
“The installation of new body and baggage screening technology will create a more seamless process for our customers, enhance safety and provide a connected experience through uniform screening procedures across major Australian airports,” said Adelaide Airport’s executive general manager for people, culture and customer, Dermot O’Neill.
“We’ve been very conscious that using different screening equipment hasn’t been ideal for customers, and which, in turn, has made for an inefficient process.
“Rolling out the body scanners and 3D X-ray scanners will make things easier both for travellers and for our security teams.
“We will be reducing the number of security lanes from seven to six because we anticipate quicker screening times for each customer; however, we will also build in capacity to add back in a seventh lane when needed to cater for future demand.”
During the upgrades, the right-hand security lane will be temporarily moved to the left of the screening checkpoint behind the Virgin check-in area.
“We will do all we can to minimise disruption to customers during construction, but there may be times when there is some minor impact to screening,” said O’Neill.
“We will provide as much notice as we can to customers should there be particular times and dates when we anticipate screening may take a bit longer than usual.”
The new 3D bag scanner will use computerised tomography (CT) to provide an enhanced image of items being scanned, and includes an automatic tray return to speed up the screening process and reduce the need for staff to manually handle trays.
Works are expected to complete by 2025.
