Angry Qantas’ passengers were forced to wait two hours to speak to the airline's customer service helpline on Monday.
The worst day of trading on the ASX since the global financial crash saw Virgin shares limp to an all-time low of 0.075 and Qantas drop to 4.15 – down from 7.40 in December.
The Transport Workers Union has appealed to an Australian tribunal to overturn the suspension of a Qantas worker who they claim rightly raised coronavirus safety concerns.
Qantas shares plunged to an almost three year low on Friday, trading 8 per cent down at just $4.68.
NSW’s safety watchdog has said Qantas’ cleaning standards are so poor they could put passengers at risk of coronavirus. The extraordinary findings, seen by the SMH, came after a recent inspection noted how cleaners were wiping tray tables without disinfectant and performing tasks such as handling soiled nappies and dirty tissues without wearing “protective equipment”
Qantas chairman Richard Goyder has told major investors to shun climate activists who buy shares to “hijack” company AGMs.