Eurocopter’s EC120 Colibri So you’re a helicopter pilot. You have a PPL(H) and you’ve been flying for quite a while. Having probably learned initially on an R22, or maybe one of the Schweizer 300 series, you then converted on to the R44 so that you had more space for friends and family, and perhaps you’ve

Qantas’s Centre of Service Excellence Although the global economic crisis is hitting its premium traffic, Qantas has reaffirmed its commitment to high levels of customer service with the opening of its new Centre of Service Excellence. Based at a former engineering training centre in Alexandria, the new centre underwent a major $10 million refit last

Downturn, poor weather fail to dampen Avalon spirits Despite the variable Avalon weather and the looming shadow cast by the deepening global recession, the 2009 Australian International Airshow and Aerospace & Defence Exposition was still a bright return on the global aviation radar screen for the many exhibitors, trade and public visitors who attended the

New Qantas CEO Alan Joyce on leading in tough times Alan Joyce is wearing ties again, now he is running Qantas. “I had to dust them off,” joked Joyce of his need to wear ties again since his promotion from CEO of Jetstar to CEO of Qantas. “Lucky I didn’t give them to St Vincents