Angry Qantas’ passengers were forced to wait two hours to speak to the airline's customer service helpline on Monday.
Qantas shares plunged to an almost three year low on Friday, trading 8 per cent down at just $4.68.
Australia’s Federal Government has extended its coronavirus travel ban to include South Korea and added extra restrictions for those arriving from Italy.
NSW health authorities are searching for passengers on five new flights from Asia to Sydney after people on board tested positive for coronavirus.
Australian health authorities are attempting to track down passengers on a second flight where one of the passengers was later diagnosed with coronavirus.
NSW Health is urging passengers on the Qatar Airways QR908 flight from Qatar to Sydney on 23 February to “isolate themselves” and seek a health assessment if they believe they have symptoms of coronavirus.